Frequently Asked Questions

TOP-UP PROMOTION

How much is 1 Reward Point worth in value and where can I use this reward points?

1 Reward Point is worth 0.1RM in value and they can only be used in our Rewards section for the redemption of rewards.

What is the difference between Lucky Draw and Grand Lucky Draw?

Normal Lucky Draw is for members to draw on the spot after their top-up. Different top up amounts entitle members to different amount of draws. As for the Grand Lucky draw, the draw itself will be held on the 8th of April 2018. Each category of 30,100,300rm top up amount is entitled to one grand lucky draw ticket. Details of our Grand Lucky draw can be at Battle Arena.


Disclaimer: Grand Lucky Draw date might be subjected to change.

MEMBERSHIP TIERS

How can I upgrade my membership?

Membership upgrade is based on total amount accumulated from day 1 of signing up as member. If total amount of top-up reaches the required amount for each membership tier, membership status will automatically be converted.

For example: When signing up for membership, the initial amount you first added is 100RM. This entitles you to a classic membership. Upon finishing your credits, you decided to top-up another 400RM. This will make your accumulated top-up amount 500RM (initial 100RM + top-up 400RM). With that, your membership tier will automatically be upgraded to Gold.

How long is the duration of each membership period?

Membership status last for one year. Upon membership status change, this one year period is calculated from the day of the change of status. Subsequent year’s membership status will be based on the top-up status of current year.

Can I use my membership discounts in the rewards section too?

No. Discount is only applicable for in-house gaming and in-house Food & Beverage items only.

Answer

What is Battle Arena Membership Program?

Battle Arena membership program offers extraordinary experiences, rewards and recognition wherever you gaming. Members have access to exclusive benefits and rewards.

How much does it cost to become a Battle Arena member?

Membership in the Battle Arena is free, upon sign up will receive a Classic member status.

What is required to become a Battle Arena Gold member?

Becoming a Gold member requires minimum Top-up of RM500 in a calendar year. Members at this level receive RM20 Free gaming credit, Reward points benefits of Gold member plus additional 5% discount hourly.

How do I achieve the status of Platinum member?

Becoming a Platinum member requires minimum Top-up of RM2,000 in a calendar year. Platinum members receive RM100 Free gaming credit, Reward points benefits of Platinum member plus additional 10% discount hourly.

How do I achieve the status of Diamond member?

Becoming a Platinum member requires minimum Top-Up of RM5,000 in a calendar year. Platinum members receive RM100 Free gaming credit, Reward points benefits of Platinum member plus additional 10% discount hourly.

I recently joined Battle Arena Member. When will I receive my membership card?

You will receive your Battle Arena Membership card upon sign up.

I lost my Battle Arena membership card. How do I replace it?

Simply contact Battle Arena Customer officer at the counter to get a replacement card at an administration fees of RM10.

What is Free Gaming Credit?

Free Gaming Credit are bonus credits Battle Arena provide for your additional gaming experience upon your Top-up and Membership status upgrade.

What is Reward points?

Rewards point are given when you Top-Up and membership status upgrade, you may use your reward points to redeem for Free Gaming Credit, Food and Beverage or Gaming Accessories in Battle Arena.

Can I give transfer my membership card to someone else?

Your membership card for your use only. You may not gift or transfer them. However, if you’re booking Battle VIP Room with your family or friends, you may You may pay for the chargers. Please note that Battle VIP Rooms must be confirmed under your name and your friendly or friends must be a member of Battle Arena.

Where to Top-Up?

You may top-up gaming credit at Battle Arena Counter